Last Updated: September 8, 2026
DAKRY respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how personal information is collected, used, shared, stored, and protected when you visit dakryolive.com, place an order, create an account, contact us, subscribe to communications, or otherwise interact with DAKRY.
1. Who We Are
This website, dakryolive.com, is operated for the United States market by:
DAKRY USA LLC
205 Airport Rd
Warwick, RI 02889
United States
Tax ID / EIN: 42-1778897
Telephone: +1 302 887 9607
Email: info@dakryolive.com
DAKRY USA LLC is the primary business entity responsible for consumer e-commerce activity conducted through dakryolive.com for the United States market.
DAKRY USA LLC is affiliated with:
DAKRY OLIVE E.E.
149 Ethnikis Makariou Str.
Dafni, 17235
Athens, Greece
VAT Number: EL801762610
EORI Number: GR801762610
G.E.MI. / Registry Code: 162870801000
Telephone: +30 211 267 4736
Email: info@dakryolive.com
DAKRY OLIVE E.E. may support certain DAKRY activities involving production, sourcing, logistics, business development, and other group operations.
Where personal information is shared between the affiliated DAKRY companies for legitimate operational purposes, that information is handled in accordance with applicable privacy and data protection requirements.
For privacy-related questions or requests, please contact:
2. Personal Information We Collect
Depending on how you interact with the site, we may collect the following categories of personal information.
Identity and Contact Information
This may include:
first name
last name
email address
telephone number
billing address
shipping address
company name
business information
messages submitted through contact forms
B2B inquiry information
Order and Transaction Information
This may include:
products ordered
order value
order number
billing information
shipping information
delivery details
order history
refund information
return information
payment status
transaction identifiers
gift card information where applicable
invoice-related information
Account Information
If you create an account, we may process information such as:
name
email address
billing address
shipping address
order history
account preferences
authentication-related information
We do not ordinarily have access to your password in readable form.
Payment Information
Payments are processed through third-party payment providers, including Square.
Depending on the payment method selected, payment processing may involve:
credit or debit card information
Apple Pay
Google Pay
Cash App Pay
Square Gift Cards
DAKRY does not directly store complete payment card numbers or card security codes.
Marketing Information
Where applicable, we may process:
newsletter subscription status
marketing preferences
email engagement
consent records
unsubscribe information
Website and Device Information
When you use the site, we may collect technical and usage information such as:
IP address
browser type
device type
operating system
pages visited
time spent on pages
referring to the website
click activity
scroll activity
session information
approximate geographic information
cookie identifiers
analytics identifiers
This information may be collected through cookies and similar technologies.
3. How We Collect Personal Information
We may collect personal information:
when you place an order
when you create or manage an account
when you contact DAKRY
when you submit a business or B2B inquiry
when you subscribe to marketing communications
when you communicate with customer service
when you use the site
automatically through cookies and similar technologies
from payment processors
from shipping or delivery providers
from other service providers involved in completing your transaction
4. Why We Use Your Personal Information
We may use personal information to:
process and fulfill orders
process payments
Arrange shipping and delivery.
Provide Store Pickup
manage returns and refunds
communicate about orders
provide customer service
manage customer accounts
respond to contact requests
respond to B2B inquiries
manage business relationships
Send marketing communications where permitted.
manage newsletter subscriptions
operate and improve the site
understand site usage and performance
detect spam
prevent fraud
Protect the Site.
maintain transaction security
comply with legal obligations
comply with tax and accounting requirements
establish or defend legal claims
5. Legal and Business Reasons for Processing
Depending on the circumstances and applicable law, we may process personal information because:
It is necessary to perform a contract with you.
It is necessary to process or fulfill an order.
It is necessary to comply with a legal obligation.
We have a legitimate business interest in operating and protecting our business.
You have provided consent.
or another lawful basis applies
Examples of legitimate business interests may include:
fraud prevention
website security
customer service
technical administration
business operations
service improvement
analytics
protecting legal rights
Where consent is required, you may withdraw that consent where permitted by law.
6. Cookies and Similar Technologies
The site uses cookies and similar technologies for purposes that may include:
essential website functionality
shopping cart functionality
account functionality
security
analytics
performance measurement
user experience
marketing-related functionality where applicable
Non-essential cookies and similar technologies are managed in accordance with applicable consent requirements.
You can manage available cookie preferences through the cookie consent tool provided on the site.
Please review our Cookie Policy for additional information.
7. Analytics and Website Experience Tools
We may use analytics and website interaction tools to understand how visitors use the site and to improve performance and user experience.
These may include:
Google Analytics 4
Google Tag Manager
Google Site Kit
Microsoft Clarity
Depending on configuration and user consent, these tools may process technical and usage information such as:
page views
device information
session data
click activity
scroll activity
interaction patterns
referral information
approximate location information
We use this information to better understand how the site performs and how customers interact with it.
8. Marketing and Email Communications
We may use MailerLite to manage newsletter subscriptions and marketing communications.
If you subscribe, we may send communications such as:
product updates
new collection announcements
special offers
company news
promotional communications
You can unsubscribe at any time using the unsubscribe link contained in the email.
Unsubscribing from marketing communications does not affect necessary transactional emails such as:
order confirmations
shipping updates
payment information
refund notifications
or customer service communications
9. Contact and B2B Forms
The site uses forms to receive customer inquiries and business requests.
Information submitted through forms may include:
name
telephone number
company information
message content
business inquiry details
We may use Fluent Forms to process these submissions.
We may also use anti-spam services such as CleanTalk while such services are active, to detect and reduce spam, abuse, and malicious submissions.
10. Payment Providers
Online payments are processed through Square.
Square may process personal and transaction information necessary to:
process payments
authorize transactions
detect fraud
Verify payment methods.
process digital wallets
process Cash App Pay
process eligible Square Gift Cards
DAKRY does not directly store complete payment card numbers or card security codes.
Payment processing may also be subject to the privacy practices and terms of the relevant card network, bank, digital wallet provider, or payment provider.
11. Shipping and Fulfillment Providers
We may share personal information with shipping and fulfillment providers where necessary to deliver or prepare your order.
This may include:
recipient name
delivery address
telephone number
email address
order information
shipment information
tracking information
Current shipping options may include USPS and store pickup arrangements through DAKRY USA LLC.
We share only the information reasonably necessary to complete the relevant shipping or fulfillment service.
12. Service Providers
We may share personal information with trusted service providers that assist us in operating the site and our business.
These may include providers involved in:
website hosting
e-commerce technology
payment processing
email delivery
marketing communications
website analytics
spam prevention
security
performance optimization
shipping
fulfillment
customer service
accounting
legal services
business administration
Service providers are expected to process personal information only for appropriate business purposes and in accordance with applicable contractual and legal requirements.
13. Affiliated Companies
Personal information may be shared between DAKRY USA LLC and DAKRY OLIVE E.E. where reasonably necessary for legitimate DAKRY operations.
This may include activities relating to:
production
inventory
product sourcing
logistics
business development
customer service
corporate or B2B projects
private label projects
commercial administration
legal compliance
Where applicable, appropriate safeguards are used for international transfers of personal information.
14. International Data Transfers
Because DAKRY operates through affiliated companies in the United States and Greece and uses international technology providers, personal information may be processed in countries other than the country where it was originally collected.
Where applicable law requires safeguards for international transfers, we may rely on legally recognized mechanisms such as:
contractual safeguards
adequacy decisions
approved data transfer frameworks
or other lawful transfer mechanisms
15. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to comply with applicable legal, tax, accounting, fraud prevention, and regulatory requirements.
Retention periods vary depending on the type of information.
For example:
Order and accounting records may be retained for the period required by applicable tax and accounting law
Customer service correspondence may be retained for a reasonable period after the matter is resolved
B2B inquiries may be retained while a business relationship remains active or reasonably anticipated
Newsletter subscription information may be retained until you unsubscribe or withdraw consent
Minimal suppression records may be retained where necessary to honor an unsubscribe request
Analytics data may be retained according to the settings of the applicable analytics provider
Fraud and security information may be retained where reasonably necessary to protect our systems and legal interests
When personal information is no longer required, we may delete, anonymize, or securely retain it where legally necessary.
16. How We Protect Personal Information
We use reasonable technical and organizational safeguards designed to protect personal information from:
unauthorized access
loss
misuse
alteration
disclosure
destruction
No online system or electronic transmission can guarantee absolute security.
However, we take reasonable measures appropriate to the nature of the information and the risks involved.
17. Your Privacy Rights
Depending on where you live and which privacy laws apply, you may have rights relating to your personal information.
These rights may include the right to:
request access to personal information
request correction of inaccurate information
request deletion of certain information
request a copy of certain information
object to certain processing
Withdraw consent where processing relies on consent
opt out of certain marketing communications
opt out of certain targeted advertising activities where applicable
request information about how personal information is used
exercise other rights provided by applicable law
These rights are subject to applicable legal requirements, limitations, and exceptions.
18. United States Privacy Rights
Certain United States state privacy laws may provide additional rights to eligible residents where the applicable law applies to DAKRY.
Depending on the state and applicable statutory requirements, these rights may include:
the right to know what personal information has been collected
the right to request access
the right to request deletion
the right to request correction
the right to obtain a portable copy of certain information
the right to opt out of certain targeted advertising
the right to opt out of certain sales or sharing of personal information where applicable
the right not to be discriminated against for exercising applicable privacy rights
Not every state privacy law necessarily applies to DAKRY.
Where an applicable law provides a privacy right, we will process valid requests in accordance with that law.
19. Sale or Sharing of Personal Information
DAKRY does not sell customer personal information for monetary consideration in the ordinary meaning of the term.
Certain analytics, advertising, or online tracking technologies may be treated as “sharing,” targeted advertising, or similar regulated activity under some United States privacy laws depending on how those technologies are configured.
Where applicable law requires consent or an opt-out mechanism, we will provide appropriate controls.
Customers may manage available tracking and cookie preferences through the site’s cookie consent tool.
20. Global Privacy Control
Where legally required and technically supported by our site and consent management systems, we may recognize valid browser-based privacy preference signals such as Global Privacy Control.
21. Exercising Your Privacy Rights
To submit a privacy request, contact:
Please include:
Privacy Request
in the email subject line.
Depending on the nature of the request, we may need to verify your identity before completing the request.
We may also request additional information where reasonably necessary to locate the relevant records or verify authority to act on behalf of another person.
22. Authorized Agents
Where applicable law permits, you may authorize another person to submit a privacy request on your behalf.
We may require reasonable evidence that the agent is authorized to act for you.
We may also independently verify your identity where permitted or required by law.
23. Marketing Choices
You may unsubscribe from DAKRY marketing emails at any time by using the unsubscribe link included in the email.
You may also contact us directly to request that marketing communications stop.
Marketing opt-out requests do not prevent us from sending transactional or service-related communications that are necessary for an existing order or business relationship.
24. Children’s Privacy
The site is intended for a general adult audience and is not directed to children.
We do not knowingly collect personal information directly from children in circumstances where parental consent or another legal basis would be required.
If we learn that personal information has been collected improperly from a child, we may take reasonable steps to delete it.
25. Automated Processing
DAKRY may use automated systems for limited purposes such as:
spam detection
fraud detection
transaction security
payment verification
website security
These systems may use automated signals to identify suspicious activity.
DAKRY does not ordinarily use solely automated decision-making to make decisions that produce significant legal effects for customers.
26. Third-Party Links
The site may contain links to third-party websites or services.
DAKRY does not control the privacy practices of independent third parties.
If you follow a third-party link, the privacy policy of that third party will apply to information collected through that service.
We encourage users to review the privacy policies of external websites and services before providing personal information.
27. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
changes in business operations
changes in technology providers
changes in site functionality
changes in privacy practices
changes in applicable law
The latest version will display its revision date at the top of the page.
28. Contact Us
For questions regarding this Privacy Policy or DAKRY’s privacy practices:
DAKRY USA LLC
205 Airport Rd
Warwick, RI 02889
United States
Telephone: +1 302 887 9607
Email: info@dakryolive.com
For customer service or order-related inquiries:
Last Updated: September 8, 2026